Returns & Exchanges
RETURN POLICY
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it within a specified period from the delivery date. Items must be unworn, unused, and in their original condition with all tags attached.
HOW TO RETURN AN ITEM
- Log in to your account on collectionsformen.com.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the instructions to generate a return label.
- Pack the item securely and attach the label.
- Drop off the package at the designated carrier location.
REFUND PROCESS
Once we receive and inspect your return, we will process your refund within a certain number of business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.
EXCHANGES
We currently do not offer direct exchanges. To exchange an item, please return the original purchase and place a new order for the desired product.
FINAL SALE ITEMS
Certain items, such as sale merchandise or personalized products, are marked as final sale and cannot be returned or exchanged.
INTERNATIONAL RETURNS
Customers outside the designated region may be responsible for return shipping costs and any applicable customs fees. Please check our Return Policy for more details.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective product, please contact our customer service team immediately. We will assist you with a replacement or refund.
QUESTIONS?
For further assistance, visit our Help Center or contact customer service through the provided form on collectionsformen.com.
Thank you for shopping with us!